Home Health FAQ

Home health care consists of skilled nursing, physical therapy, occupational therapy, speech-language pathology, aide services and medical social work provided to beneficiaries in their home. Home health care provides medical treatment for an illness, injury or surgery with the goal of helping you recover, and regain your independence.

To be eligible for the home health benefit, beneficiaries must need part-time (fewer than eight hours per day) or intermittent skilled care to treat their illnesses or injuries and must be unable to leave their homes without considerable effort. Medicare requires that a physician certify a patient’s eligibility for home health care and that a patient receiving service is under the care of a physician.

The frequency and duration of Home Health visits are based on your individualized plan of care, as approved by your physician. Your plan of care may change as necessary, per physician instruction, which can increase or decrease the number of visits or services that we provide that works best with your individual needs.

Homebound means your condition is such that:

– You are normally unable to safely leave your home without help from others and the aid of assistive devices (such as crutches, canes, walkers or wheelchairs).

– Leaving home would require considerable and taxing effort. You can generally leave home as often as you need for medical treatment that cannot be provided in the home and still be considered homebound. You’re also allowed brief absences from the home for some non-medical reasons, such as an occasional trip to the barber or beauty shop, to attend church, or for unique family events (like a graduation or wedding). Such trips must be infrequent and require a considerable and taxing effort.

-You’re at risk of severe illness from COVID-19 (age 65+ or any age with an underlying condition).

For patients who meet home health eligibility requirements, Medicare may pay for your covered home health care for as long as you remain eligible and your doctor certifies that you need it. In addition, your state’s Medicaid program will pay for home health services, or your private insurance may also cover home health care. Please contact your state Medicaid program or insurance company to learn about their specific eligibility requirements.

Home Care FAQ

With a private caregiver, their skill set is limited to their past experience; whereas, Eden provides robust initial and ongoing training. We partner with our caregivers to build skills and knowledge throughout their career. Private caregivers may have references from pervious clients, but what about a background check? Eden runs state, federal, criminal, sex offender and DMV background checks. Is the private caregiver Tuberculous screened and/or tested? Eden caregivers are. What happens if the private caregiver calls off for the day? Is there anyone to cover their visit? At Eden we understand life happens and we work hard to cover all hours with replacement caregivers of equal skill. Eden is also licensed and insured and most private caregivers are not.

Home Care is all about your needs. At any point, you may contact our office and terminate services or put services on hold for a temporary change in need.

In most cases, unfortunately no. Long Term Care policies, Veteran Affairs and Workman’s Compensation or L&I are our most prevalent payors. The good news is this is in the process of changing right now as industry leaders are seeing the benefits of Home Care as part of the health care continuum. Please contact our office directly to learn more or ask about your specific insurance.

Since Home Care does not require a doctors order we can start and soon as we have a caregiver available. We have been able to staff an urgent need within 3 hours of their request. Other times, we may need a day or two to find the best caregiver to match your specific personality and needs.

Home Health is a ‘skilled service’ providing a multidisciplinary approach to our patients unique and specific health needs. Services are provided in our patients residence, under the supervision of your Primary Care Physician, and utilizing licensed professionals; Nursing, Physical Therapy, Occupational Therapy, Speech Therapy and Medical Social Worker; to write and execute a personalized plan of care tailored to each patients individual needs and goals.
Home Care is companionship, Activities of Daily Living assistance and so much more. Home Care’s focus is keeping our clients safe and as independent as possible in their residence. Please see the Home Care Services page for more detailed information.

Our top priority is a perfect match! We gather information about special interests and similar likes and dislikes. It is not always possible to meet your caregiver prior to service, but if at any point it is not a good fit we are happy to reassign your caregiver diplomatically so there are no hard feelings.

Eden Home Care services are unique and delivered in a way that meets each of our clients’ needs. The cost of Home Care depends on several factors, such as:

– Type of services needed (i.e. nurse delegation vs companionship)
– Number of hours care is needed
– Location of services rendered

When we conduct our initial assessment, we will learn about the qualities you’re looking for in a caregiver. This helps us match you with someone who best meets your care needs.

Palliative Care FAQ

Palliative care is person-centered, family-focused care that provides relief from the symptoms, side effects and stress of a serious illness. The primary goal is to improve the patient’s and family’s quality of life.

Studies have shown that palliative care can have many benefits for both patients and their families. These studies show that those enrolled in palliative care have fewer symptoms, greater emotional support, and increased patient and family satisfaction.

A palliative care team may include specialist nurses and doctors, social workers, religious or spiritual leaders, therapists, or nutritionists, among other professionals. Your team may vary depending on your needs.

Most private insurance plans at least partially cover palliative care services. Medicare and Medicaid also typically cover most of these services. Veterans may also be eligible for palliative care through the Department of Veterans Affairs. If you have concerns about paying for palliative care, a social worker, care manager, or financial advisor at your hospital or clinic may be able to help you.

Palliative Care and Hospice are two different types of care. Hospice is for patients who have a life expectancy of six months or less, whereas Palliative Care can start at any stage of a serious illness when a person is diagnosed, when they are receiving treatment to cure their illness, or when they are nearing the end of their life.

Hospice FAQ

The Hospice care team, in coordination with the Hospice Medical Director, develops a plan to provide care, pain and symptom management, emotional and spiritual support, personal care and specialized services for both the patient and family. Our Hospice care team is available 24 hours a day, 7 days a week.

Patients should consider hospice when medical treatments can no longer cure their disease or when the burden of treating symptoms outweighs the benefits of treatment. Although end-of-life care can be difficult to discuss, talking about Hospice early on allows you to make educated decisions and understand a loved one’s wishes before a crisis occurs. If you’re unsure whether hospice care is the right choice for you or a loved one, you can also call your local Eden Hospice Agency for a free assessment or informational visit.

Eden Hospice respects patients’ rights regarding end-of-life care treatment and services in accordance with usual and acceptable standards of practice, ethics and applicable state and federal law, including state specific “Death with Dignity,” or Medical Aid in Dying [MAID] acts.

Yes. You can keep your Primary Care Physician while receiving Hospice care. Hospice reinforces the relationship between the PCP and the patient, and considers the coordination and collaboration of care extremely important.