Requirements and Nondiscrimination Statement

Discrimination is Against the Law

Eden Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex, including sex characteristics, including intersex traits; pregnancy or related conditions; sexual orientation; gender identity, and sex stereotypes). Eden Health does not exclude people or treat them less favorably because of race, color, national origin, age, disability, or sex.

Eden Health:

Provides people with disabilities reasonable modifications and free appropriate auxiliary aids and services to communicate effectively with us, such as:

  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats).

Provides free language assistance services to people whose primary language is not English, which may include:

  • Qualified interpreters
  • Information written in other languages.

If you need reasonable modifications, appropriate auxiliary aids and services, or language assistance services, contact the Eden Health Civil Rights Coordinator/Compliance Officer.

If you believe that Eden Healthcare Management, LLC has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you can file a grievance on-site with the Executive Director at your location or by contacting our Compliance Hotline:

Eden Healthcare Management, LLC
Compliance Department
4401 NE 77th Avenue, Suite 300
Vancouver, WA 98662
Phone: (866) 232-1411
Fax: (360) 464-4115
State Relay #: 711
compliance@eden-health.com

Grievances must be submitted within 60 days of the date the person filing the grievance becomes aware of the alleged discriminatory action. You can file a grievance in person or by mail, fax or email. If you need help filing a grievance, Civil Rights Coordinator is available to help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue SW
Room 509F, HHH Building
Washington, DC 20201
Toll-Free: (800) 368–1019
TDD: (800) 537–7697

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html