FIVE YEARS IN A ROW!
Eden Home Care Receives 2016 Best of Home Care® Leader in Excellence Award
This accomplishment demonstrates Eden Home Care’s long-term dedication to the excellent care and quality improvement. To qualify for this award, 10% of Eden Home Care’s clients and caregivers were interviewed each month by Home Care Pulse. Over a 12-month period, Eden Home Care received high client and caregiver satisfaction ratings in areas such as caregiver training, the compassion of caregivers, communication, scheduling, response to problems, the overall quality of care, etc. Using feedback from clients and employees, as well as quality benchmarks from Home Care Pulse, the Eden Home Care management team set goals to reach the highest level of excellence possible.
“Our new name is Eden Home Care but for the 5th year in a row we have proudly shown our commitment to caring,” says Rick Ackerson, Regional Director of Home Care.
The Best of Home Care Leader in Excellence Award highlights the top-performing home care businesses in the nation. Home Care Pulse believes that by honoring these providers, families looking for in-home care for a loved one will be able to recognize and choose a trusted home care provider.
“Our goal at Home Care Pulse is to empower home care businesses to reach their goals and deliver the best home care possible,” says Aaron Marcum, CEO, and founder of Home Care Pulse. “We are happy to recognize Eden Home Care as a Leader in Excellence. We’ve been impressed by their commitment to their clients and caregivers, as well as the quality of the overall care they provide. They really stand out in their market as a top home care provider.”
About Eden Home Care
Eden Home Care is the premier in-home care agency in Northern Nevada and Lake Tahoe, providing a wide range of in-home care services. Providing Dementia Certified Caregivers & Hospice Specialist.
For more on Eden Home Care’s commitment to excellence, please call 775-392-2000.
About Home Care Pulse
Home Care Pulse is the home care industry’s leading firm in performance benchmarking and quality satisfaction management, serving hundreds of home care businesses across North America. Home Care Pulse is the industry’s top resource for education, business development, agency certification, and proof of quality, including the prestigious Best of Home Care® Awards.